The confidentiality of your privacy is of crucial importance to us. We understand that your trust in us is our priority and that is why this privacy statement applies to our website https://maisonelle.fr/ (hereinafter the «Site») and to all existing or non-existing relationships between HÔTELIERE LE PROGRES and its customers as well as its partners. We take the protection and respect of the privacy of our website users seriously and take the necessary measures to guarantee it. HÔTELIERE LE PROGRES ensures the protection of users' personal data in accordance with the provisions of the Data Protection Act 1978 as amended and some General Data Protection Regulation (GDPR: No. 2016-679).What is a privacy policy? It is a document that explains to you, as a user of our website, the personal information we collect about you when you browse our Site. We therefore undertake to respect the confidentiality of the personal information we collect in accordance with the terms described below. In this «Privacy Policy», our users will find the personal information we collect about them, the purposes for which this information is used, the methods of collection, the means available to users to object to the collection, as well as the security measures taken to protect their personal information. «Personal information» or «personal data» means any information enabling a user to be identified, such as: surnames, first names, postal and email addresses, telephone numbers, an IP address, a computer login identifier, etc.
Through the website https://maisonelle.fr/, HÔTELIERE LE PROGRES may collect the personal data of any person sending a question to HÔTELIERE LE PROGRES via the «Contact» section of the Site, making an online stay reservation or subscribing to the site's newsletter. The collection and processing of personal data transmitted by the user to HÔTELIERE LE PROGRES are subject to the provisions of the Data Protection Act 1978 as amended and some General Data Protection Regulation (GDPR: No. 2016-679).The https://maisonelle.fr/ website provides you with a form allowing you to exercise your rights regarding the protection of your privacy.
Please read the present «Privacy Policy» carefully in conjunction with the «Cookie Policy» of HOTEL LE PROGRES.
Collection of personal data
HÔTELIERE LE PROGRES may collect and process personal data, as set out below, when you fill in a contact form or other forms on our website https://maisonelle.fr/.- Name
- First name
- Postal address
- Email address
- Landline / mobile phone number
- Information concerning your use of the Site, such as your IP address, browser type, software, hardware, geographical location data and the web page you were visiting when you were granted access to the website.
Methods of collecting personal data
Your personal data is collected using the following methods:- A partnership with HÔTELIERE LE PROGRES
- Visit the website at https://maisonelle.fr/
- Creating a customer account
- The contact form(s)
- The quote request form
- Your use of the services provided by HÔTELIERE LE PROGRES
- Verifying your identity
- Subscription to communications and the newsletter (via the Website)
- Correspondence exchanged with and received from HÔTELIERE LE PROGRES
- Exchanging business cards
- The welcome and interactions with the staff at the establishment
- The opinion poll
- Cookies (for further information: «Cookie Policy»)
- Competitions
Use of personal data
https://maisonelle.fr/ is likely to process all or part of the data collected to:- To enable navigation of the Website, and the management and tracking of the products and services ordered by the user.
- To optimise the user experience, quality, management, navigation and content of the HÔTELIERE LE PROGRES website.
- Creating a customer account and confirming its creation.
- Follow-up with existing and prospective customers regarding bookings.
- The supply of goods and services by HÔTELIERE LE PROGRES.
- Improve customer service and meet your support needs.
- Making contact: contacting you by email and/or telephone.
- To carry out satisfaction surveys, studies and optional polls on https://maisonelle.fr/.
- The sending of targeted marketing campaigns and adverts from HÔTELIERE LE PROGRES, updates and promotional offers based on your preferences and your consent regarding communications.
- To provide personalised advertising content.
- Sending quotes, receipts and invoices.
- Collect statistical data.
- Developing a proposal.
- Organise a competition.
- The performance of a contract concluded with HÔTELIERE LE PROGRES.
- To prevent and combat computer fraud (spamming, hacking, etc.).
Personal data privacy
HÔTELIERE LE PROGRES is the sole owner of the information collected on the website https://maisonelle.fr/. Your personal data will not be sold, exchanged, transferred, or given to any third parties for any reason whatsoever, without your consent, other than what is necessary to respond to a request and/or transaction in connection with the management of customer relations, the provision of HÔTELIERE LE PROGRES's services, and their optimisation.Data controller
For the Personal Data collected in connection with the creation of the User's personal account and their browsing on the Site, the data controller for the personal data is: Gwendoline Pédurand. As the controller of the data it collects, https://maisonelle.fr/ undertakes to comply with the legal provisions in force. In particular, it is the Client's responsibility to establish the purposes of its data processing, to provide its prospective and existing clients, based on the collection of their consent, with full information regarding the processing of their personal data, and to maintain a register of processing activities that reflects reality. Whenever https://maisonelle.fr/ processes personal data, HÔTELIERE LE PROGRES takes all reasonable steps to ensure that the personal data is accurate and relevant with regard to the purposes for which https://maisonelle.fr/ processes it.Disclosure of personal data to third parties
https://maisonelle.fr/ forbids itself from processing, hosting or transferring information collected about its clients to a country located outside the European Union or recognised as «not adequate» by the European Commission without prior notice to the client. However, https://maisonelle.fr/ remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).https://maisonelle.fr/ does not sell your personal data, which are therefore solely used when necessary or for statistical and analytical purposes. We undertake not to sell, trade or transfer your personally identifiable information to third parties. If it is necessary for HÔTELIERE LE PROGRES to disclose your personal data to third parties, the third party concerned shall be required to use your personal data in accordance with the provisions of this Privacy Policy. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required to do so by law. Notwithstanding the foregoing, it is nevertheless possible that HÔTELIERE LE PROGRES may disclose your personal data:- To the competent authorities where HÔTELIERE LE PROGRES is required to do so by law or in the context of legal proceedings or future legal proceedings, and to guarantee and defend our rights.
- Where HÔTELIERE LE PROGRES or virtually all of its assets are acquired by a third party, in which case your personal data, which HÔTELIERE LE PROGRES has collected, will form part of the assets transferred.
- The service provider responsible for the booking and payment system(s) used to manage and process your request.
- The website development and maintenance provider, Diadao Productive, a digital agency.
Storage of personal data
Except when a longer retention period is required or justified by law or by compliance with another legal obligation such as 10 years for accounting documents, HÔTELIERE LE PROGRES will keep your personal data for a period of 10 years for customers of HÔTELIERE LE PROGRES in order to achieve and fulfil the purposes as described in the Privacy Policy statement, under point «3 – Use of personal data».Data protection rights
In accordance with the provisions of the Data Protection Act 1978 as amended and some General Data Protection Regulation (GDPR: No. 2016-679), users of https://maisonelle.fr/ may exercise their privacy rights as set out below:- Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, and completion of Users' data; right to block or erase Users' personal data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or when its collection, use, communication, or storage is prohibited.
- The right to withdraw consent at any time (Article 13(2)(c) of the GDPR).
- Right to restrict the processing of users’ data (Article 18 of the GDPR).
- Right to object to the processing of Users’ data (Article 21 of the GDPR).
- The right to data portability in respect of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 of the GDPR).
- The right to determine what happens to a User’s data after their death and to choose whether or not https://maisonelle.fr/ should disclose their data to a third party whom they have previously designated.